Funding Call
A funding call is the formal verification conversation between the funder's funding team and the merchant immediately before wire transfer — confirming merchant identity, contract understanding, business information accuracy, and readiness for funding execution.
Why This Matters
Funding calls represent the final verification step before MCA execution. The mechanics: funder's funding team contacts the merchant by phone, verifies identity and business information, walks through key contract terms (factor rate, total payback, payment schedule), confirms bank account information for wire transfer, and obtains verbal authorization for funding execution. Calls are typically recorded for compliance purposes and last 5-15 minutes. Funding call protocols vary by funder; some require live verification while others permit electronic signature workflows for smaller amounts. Failed funding calls (merchant unreachable, last-minute objections) cause significant approval-to-funding fallout.
Frequently Asked Questions
Frequently Asked Questions
What happens during an MCA funding call?
Identity verification (driver's license confirmation), business information verification (legal name, EIN, address), contract terms walkthrough (factor rate, payback, payment schedule), bank account confirmation for wire, and verbal authorization for funding. Calls typically recorded for compliance documentation.
Why do MCA funding calls cause deal fallout?
Last-minute merchant questions or objections that didn't surface during sales process. Identity verification failures (merchant unable to verify required information). Bank account issues (closed account, insufficient information). Cold-feet hesitation (merchant rethinking decision when execution becomes imminent). Strong sales process minimizes funding call fallout.